Case Assignment

In the Tanglewood Stores Casebook (http://www.mhhe.com/heneman8e), read and respond to Case Six, Interview. Answer these questions:

1. Develop a detailed selection plan for the position of a department manager to determine the most important KSAOs for this position.

2. Using the selection plan, develop a standardized interview protocol consisting of 10 questions that will be asked of all candidates, along with scoring keys for each question. Be specific with the scoring key.

The scoring key should include: the question, a scale set of evaluation anchors (ex. 1-5) and sample answers that would represent the scale.

Example: 

Question: How do you adress challenging customer

Scale: 1=Poor; 3= Average 5 = Excellent

Sample Answers: 1 (poor answer): tell the customer to leave; argue with the customer

3 (average): listen to the customer; remove the tension form the situation

5 (excellent): demonstrate all of  the customer service values of the organization 

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Case Assignment

Case Assignment
Reflecting on the seven gender-related videos for Module 2, write a wellorganized
and well-supported essay in which you help challenge society’s
limiting gender narratives.
A well-organized essay has a beginning, middle, and an end. The
beginning, or introduction, should include an opening sentence to grab
your reader’s attention. Follow the opening sentence with a brief
background on the topic or situation. In this case, it would be an
explanation of gender roles, stereotypes, myths, and/or controls in society
today. The last sentence of the introduction is the thesis statement. The
thesis states the main point of the essay, which in this case, would be a
statement affirming what needs to be done to limit gender narratives in
society today.

A well-supported essay includes supporting points, details, and examples.
For this essay, you must decide the best way to organize the body of the
paper. Will you have a paragraph for each change? Will you divide the
body of your paper into three or more paragraphs, one for each point? In
any case, each body paragraph must support (explain) your reasoning
(rationale) using specific details. Each body paragraph must have a
topic sentence that states the main point of the paragraph.
The conclusion typically summarizes the main points of the essay and/or
closes with a lasting impression that connects the reader to their world. In
this case, where is our society headed? Is it too late for change?
Be sure to proofread your essay and edit for proper grammar,
punctuation, diction (word choice), and spelling, as errors in sentence
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punctuation, diction (word choice), and spelling, as errors in sentence
skills will lower a final grade. A grade will be determined based on the
Module 2 Case expectations and the Trident University General
Education rubric for English.
Papers must be double-spaced in Times or Times New Roman font (12
cpi) with standard one-inch margins.
The first person “I” is not used in a formal essay, nor is the passive “you.”
In place of “you,” “one” may be used.
No secondary sources are to be used in the process of writing this first
paper; it is to be entirely written based on one’s point of view and
supported with body points and details.
Assignment Expectations
Write an essay (no less than three pages in length) that states an
original thesis statement that challenges society’s limiting gender
narratives.
Demonstrate the ability to make and support an Argumentative claim in
a well supported, organized, and cohesive essay.

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