Create a business impact analysis on SanGrafix a video game design company. The BIA should include a descriptive list of the organization’s key business areas. The BIA helps to identify and prioritize critical IT systems and components. A template for developing the BIA is also provided to assist the user. This list should be in order of importance to the business and each item should include a brief description of the business process and main dependencies on systems, communications, personnel, and information/data. Areas to be considered could include:
- E-commerce processes
- E-mail based communications
- Other on-line real-time customer services
- Production line
- Production processes
- Quality control mechanisms
- Customer service handling
- Maintenance and support services
- Sales and sales administration
- Finance and treasury
- Research and development activities
- Human resources management
- Information technology services
- Premises (Head Office and branches)
- Marketing and public relations
- Accounting and reporting
- Strategic and business planning activities
- Internal audit
Refer to the video.
